We encourage our customers to review our terms and conditions carefully prior to making a purchase and sharing sensitive information. Using the website for any service signifies acceptance of these terms and conditions. Through placing your online order for buying any of your products binds us into a legal sale and purchase contract. Correspondingly, it describes that the information you offer us while performing the shopping is not fraudulent, is precise and upgraded as per the necessities.
We have our FAQ section for the ease of our customers so that they can get specific and general information regarding the products and orders.
Our Procedure
Our order placing procedure is user friendly and hassle free. As soon as an order is placedon the websiteour automatic system sends a confirmation email to the customer. If any such confirmation email is not received within 24 hours of purchase, it is requested contact us as soon as possible, or else the ordered product may not have been verified by our system to get it processed.
Threat-Free Payment Modes
You can pay for the purchased order without fearing any threat by using the digital modes of payment such as MasterCard, Visa, American Express and Square. Lambs Leather does not accept your orders via telephone or any other mode. All prices mentioned on the website is in US Dollars and exclusive of Sheridan.
Customer Value & Satisfaction
We are honored to have successful clients worldwide. Our customer service is available at your service all day long with full dedication. Lambs Leather urge to offer superlative prices and quality as well. Once you become our customer, you will get loads of our great deals offered from time to time you will be happy to recommend it to your friends and family.
Shipping Policy
Our shipping is 100% free for UK, USA, Canada, and Australia at the purchase of $139.00 or more, whereas for other parts of the world shipping charges are applicable. Certain deliveries require custom charges applicability. In such a scenario, once the order gets delivered to the destined country, the recipient (customer) is responsible for paying the customs charges.
Safer Online Shopping
Lambs Leather will never store your information without your permission. We have a few of the safest methods of the payment online which include Visa & Master card, American Express, PayPal and Square. We have Secure Sockets Layer encryption to keep your data safe and secure on the internet. So, we assure you that your sensitive financial will not be compromised anyway.
Order Cancellation
The request for cancellation of your order will be only accepted upon conditions declared below:
- A $10.00 processing fee is deducted if an order is canceled from the customer’s end.
- For canceling within 3 days, there will be a 20% deduction from the total payment.
- For canceling within 7 days, there will be a 30% deduction from the total payment.
- No cancellation will be honored if the requisition comes after 7 days from the order placement.
Return and Exchange Policy
- Returns and exchange requests can be initiated within 15 days of order delivery.
- No return or exchange requests will be entertained after the mentioned timeframe.
- Exchange items may take 10-15 days to be shipped.
- Refunds are processed after receipt and assessment of the returned item.
- Refunded payments may take 15-20 business days to be processed.
- Shipping costs are non-refundable.
- Deduction of the restocking fee is applicable for returned items.
- Damages occurred by the customer or used products will not be entertained for a refund/Exchange.